Privacy Policy
Last Updated: March 2026
At Zigong Star Factory Culture Creative Co., Ltd. ("Star Factory Lantern", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (starslantern.com) or engage with our B2B services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, engaging in business discussions, or contacting us. The personal information we collect may include:
- Contact Data: Name, job title, company name, email address, phone number, and physical address.
- Business Data: Project details, venue dimensions, budget estimates, and other information related to your inquiry for custom lantern designs or animatronics.
- Automatically Collected Data: When you visit our website, we automatically collect certain information about your device and usage patterns using cookies.
2. How We Use Your Information
We use the information we collect primarily to fulfill our B2B service obligations and maintain professional communication. Specifically, we use your data to:
- Provide accurate quotes, 3D design blueprints, and project consultations.
- Process transactions, manage global logistics, and arrange on-site installations.
- Respond to your inquiries and offer customer support.
- Analyze website usage trends to optimize our digital gallery and user experience.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted third-party vendors (e.g., international freight forwarders, customs brokers) strictly for the purpose of delivering our products to your venue.
4. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or alteration. However, please be aware that no method of transmission over the Internet is 100% secure.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the details provided below.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Zigong Star Factory Culture Creative Co., Ltd.
Address: Liu Shan Xiang, Zi Gong, Si Chuan, China
Phone: (+86) 18604605954
Email: info@starslantern.com