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Before You Order

Custom Lantern FAQ

Answers from Star Factory Lantern about materials, outdoor use, production, shipping and installation. Use them to prepare your brief and discuss what your quotation should include.

Manufacturing Installation Global delivery

Planning Your Project

What to review before requesting a quote

Start with the venue, display sizes, opening date and destination. These details help us review the design, production schedule, transport sections and installation support your project needs.

Ordering, Delivery and Support

Questions to settle before production

What types of events are your custom lanterns suitable for?
We make illuminated displays for light festivals, theme parks, zoo events, cultural celebrations, retail venues and city events. The right design depends on the theme, available space, viewing distance and visitor route. For a complete event route, start with commercial light festival planning.
What materials are used to build custom lantern displays?
Our fabric-covered lanterns use shaped steel frames, weather-resistant fabric and internal LED lighting. The surface finish, structural details and electrical components are selected for the design and its indoor or outdoor setting. See our factory production examples for a closer look at the work.
What is the difference between custom fabric lanterns and commercial LED light sculptures?
Fabric lanterns use shaped steel frames covered with fabric and lit from within, creating coloured surfaces, painted details and character scenes. Commercial LED light sculptures use visible LED lines to define the form, often leaving the wireframe exposed. Choose by the appearance you want in daylight and after dark.
How long do outdoor lantern installations last?
With suitable maintenance, our lantern displays typically last three to five years or longer. Maintenance includes repairing and touching up the surfaces, checking electrical safety and inspecting the structure. Weather exposure, operating hours and storage conditions affect the upkeep needed. Discuss the display period and reuse plan with us before ordering. Review our outdoor display considerations when preparing the brief.
Do you provide international installation support?
Yes. We provide installation guides, video tutorials and remote technical support. On-site assistance can be arranged for large or complex projects, with the scope agreed in the quotation. For Magic Jurassic, Star Factory Lantern designed and produced all display products, arranged transport, worked with the local team on installation and maintained the products during operation. See the Magic Jurassic project and our service stages and delivery information.
How long does custom lantern production take?
As a guide, an individual custom lantern usually takes 15 to 20 days to produce, while a complete festival display typically takes 25 to 30 days. The schedule depends on quantity, size, design complexity and workshop capacity. Confirm the production start date and completion date for your order, allowing separately for design development, freight, customs clearance and site assembly.
How do you handle international shipping?
We arrange international freight by sea or air according to the order and destination. Large displays can be divided into transport sections, protected with wrapping and packed in plywood crates where needed. Agree section sizes, packing and loading arrangements, shipment documents and assembly information before dispatch.
What safety standards and component ratings are available?
Our production process follows ISO 9001 quality management standards. CE documentation and IP65-rated electrical components are available according to project requirements. Tell us the venue’s electrical, weather-exposure and documentation requirements before ordering, so we can confirm which components and supporting documents apply.
How is pricing calculated for custom lantern projects?
Price depends on dimensions, structural and surface detail, lighting, quantity, packing, delivery and installation support. Send approximate sizes, quantities, reference images, the opening date and destination for a project quotation. Confirm the drawings, checks, packing and support included when comparing offers.
Cover image for the Star Factory Lantern video guide to buying lanterns Before You Buy A Guide to Buying Lanterns

Buyer’s Video Guide

Five things to know before buying lanterns

Watch our introduction to choosing lanterns for an event. For workshop photographs and individual production stages, see how our lantern displays are made.

Watch on YouTube

Planning a custom lantern project?

Send the venue, theme, approximate sizes, opening date and delivery destination. Add a site map or reference links, and tell us what installation support you need.

Send Your Project Details